General FAQ's at Alluster | Alluster Help Center

General FAQ's at Alluster

This is where you can find out answers to general questions that are frequently asked.

24 articles in this collection
Written by Robbie and Zach

How Does Storing Your Things With Alluster Work?

Storing things with Alluster is easy. This is how things work.

Written by Robbie
Updated over a week ago

Hours of Operation

Hours of operation

Written by Robbie
Updated over a week ago

What Area's Do You Service?

Vancouver Service Area

Just how far we can deliver in the Vancouver Service Area

Written by Zach
Updated over a week ago

Toronto Service Area

Just how far we can deliver in the Toronto Service Area

Written by Zach
Updated over a week ago

Ottawa Service Area

Just how far we will deliver in the Ottawa Service Area

Written by Zach
Updated over a week ago

Calgary Service Area

Just how far we'll go to store your stuff at no extra charge.

Written by Robbie
Updated over a week ago

Billing and Payments

What Forms of Payment Do You Accept?

Information about the forms of payment we accept.

Written by Zach
Updated over a week ago

When Will I Be Charged for My Storage Plan

Information about how we bill you each month.

Written by Zach
Updated over a week ago

Do you prorate for partial months?

We do not prorate for partial months storage but for one exception.

Written by Zach
Updated over a week ago

How Does Payment Work?

See how you can pay your bill.

Written by Robbie
Updated over a week ago

What happens if I don't pay?

Written by Robbie
Updated over a week ago

Insurance

How Much is Insurance?

Do you need it, what does it cover, how much does it cost.

Written by Robbie
Updated over a week ago

Managing Photos in Your Account

Can I Add Photos to My Order so I know What I Have in Storage?

Our system allows you to catalog your items for easier retrieval and to take advantage of our service.

Written by Zach
Updated over a week ago

Warehouse Locations

Warehouse Locations

Information about our facilities

Written by Robbie
Updated over a week ago

Is Storing with Alluster Secure?

We take great precautions to keep your things safe

Written by Robbie
Updated over a week ago

Questions about boxes

How to ask for boxes

Once you make your order you can request boxes for time of delivery.

Written by Zach
Updated over a week ago

How many boxes can you provide?

Each package varies depending on what is being stored. Here is some guidelines on how many boxes for each package.

Written by Zach
Updated over a week ago

Fees, and Pricing

What's the difference between the 3 months or more and Month to Month Packages?

We have created packages to make shorter term storage packages possible.

Written by Zach
Updated over a week ago

Are there any hidden fees?

Unfortunately we are asked about this but our answer is here.

Written by Robbie
Updated over a week ago

Do you pro rate storage fees

We do not but there is one exception.

Written by Zach
Updated over a week ago

Minimum Time in Storage

Do you have a minimum storage term.

We can store for terms less than one month but we do have a minimum of 14 days in storage.

Written by Zach
Updated over a week ago

What if I want to store for more than 3 months.

This is not a problem at all. Store for as long as you like.

Written by Robbie
Updated over a week ago

What Can I Store With Alluster

What Can I Store With Alluster?

See what you can store with us here.

Written by Robbie
Updated over a week ago

Can I Store Electronics?

You can store electronics with us but here are some details.

Written by Robbie
Updated over a week ago