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General FAQ's at Alluster
General FAQ's at Alluster
This is where you can find out answers to general questions that are frequently asked.
28 articles in this collection
Written by
Robbie
and
Zach
How Does Storing Your Things With Alluster Work?
Storing things with Alluster is easy. This is how things work.
Written by
Robbie
Updated over a week ago
How To Check The Status & Information About Your Return Appointments
This article will help you verify the status, appointment information, type of service, and items selected for all requested returns.
Written by
Zach
Updated over a week ago
Hours of Operation
Hours of operation
Written by
Robbie
Updated over a week ago
What Area's Do You Service?
Vancouver Service Area
Just how far we can deliver in the Vancouver Service Area
Written by
Zach
Updated over a week ago
Toronto Service Area
Just how far we can deliver in the Toronto Service Area
Written by
Zach
Updated over a week ago
Ottawa Service Area
Just how far we will deliver in the Ottawa Service Area
Written by
Zach
Updated over a week ago
Calgary Service Area
Just how far we'll go to store your stuff at no extra charge.
Written by
Robbie
Updated over a week ago
Billing and Payments
What Forms of Payment Do You Accept?
Information about the forms of payment we accept.
Written by
Zach
Updated over a week ago
When Will I Be Charged for My Storage Plan
Information about how we bill you each month.
Written by
Zach
Updated over a week ago
Viewing Charges Through Your Account
A quick guide on how to view charges & update billing information through your account.
Written by
Zach
Updated over a week ago
Do you prorate for partial months?
We do not prorate for partial months storage but for one exception.
Written by
Zach
Updated over a week ago
How Does Payment Work?
See how you can pay your bill.
Written by
Robbie
Updated over a week ago
What happens if I don't pay?
Written by
Robbie
Updated over a week ago
Insurance
How Much is Insurance?
Do you need it, what does it cover, how much does it cost.
Written by
Robbie
Updated over a week ago
Managing Photos in Your Account
How To View Your Cataloged Items
A guide to viewing and making changes to your cataloged items through your Alluster account.
Written by
Zach
Updated over a week ago
Can I Add Photos to My Order so I know What I Have in Storage?
Our system allows you to catalog your items for easier retrieval and to take advantage of our service.
Written by
Zach
Updated over a week ago
Warehouse Locations
Warehouse Location - Vancouver
Information about our facilities in Vancouver
Written by
Robbie
Updated over a week ago
Warehouse Location - Toronto & Mississauga
Information about our facilities in Toronto & Mississauga
Written by
Robbie
Updated over a week ago
Warehouse Location - Calgary
Information about our facilities
Written by
Robbie
Updated over a week ago
Warehouse Location - Ottawa
Information about our facilities
Written by
Robbie
Updated over a week ago
Is Storing with Alluster Secure?
We take great precautions to keep your things safe
Written by
Robbie
Updated over a week ago
Fees, and Pricing
Are there any hidden fees?
Unfortunately we are asked about this but our answer is here.
Written by
Robbie
Updated over a week ago
Do you pro rate storage fees
We do not but there is one exception.
Written by
Zach
Updated over a week ago
Delivery Fees
A Breakdown Of The Delivery Cost For All Deliveries.
Written by
Zach
Updated over a week ago
Benefits of Longer Term Storage at Alluster
We have great offers for our customers that intend to store their items for at least 6 months
Written by
Robbie
Updated over a week ago
Minimum Time in Storage
Do you have a minimum storage term.
We can store for terms less than 2 months but we do have a minimum of 6 weeks in storage.
Written by
Zach
Updated over a week ago
What Can I Store With Alluster
What Can I Store With Alluster?
See what you can store with us here.
Written by
Robbie
Updated over a week ago
Can I Store Electronics?
You can store electronics with us but here are some details.
Written by
Robbie
Updated over a week ago